Strategic Director of Account Management

GlobalRemote

You are nearing today's limit. Upgrade for unlimited access.

Responsibilities

Build and maintain C-suite and SVP-level relationships across customer organizations
Own renewals, pricing strategy, and commercial negotiations for strategic accounts
Identify and execute expansion opportunities (new products, services, geographies, use cases)
Develop and lead multi-year strategic account plans including:Revenue and margin growth targetsRetention and risk mitigation strategiesProduct adoption and integration roadmapExecutive engagement cadence
Regularly review account health with executive leadership
Collaborate with Product, Engineering, Sales, and Operations to craft customized solution proposals
Orchestrate internal teams across: Sales, Product & Engineering
Ensure clear accountability, fast escalation, and disciplined execution on customer commitments
Represent strategic customer needs internally to influence: Product prioritization
Ensure solutions deliver measurable impact on customer adoption, retention, and satisfaction.
Proactively identify risks related to:Contract renewalsService performanceRegulatory or operational changes
Lead executive-level issue resolution when stakes are high Success Metrics
Build strategic partnerships that accelerate growth
Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.

Develops deep understanding of customer needs, procurement cycles, and value drivers.
experience in strategic account management, enterprise sales, or commercial leadership Enterprise Sales
experience in consulting, strategic planning, solutions architecture, or business development within mobility, transportation technology, government services, or a related field is highly preferred
Strong ability to operate in complex matrix, cross-functional environments
Background in technology, SaaS, mobility, transportation, or regulated industries preferred

Verra Mobility is a global leader in smart mobility.
We develop technology-enabled solutions that help the world move safely and easily.
We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America.
We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles.
And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Culture
Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach.
The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members.
The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Scope of Accounts
Limited portfolio of Verra Mobility’s largest customers (e.g., top revenue concentration, multi-year contracts, platform-level integrations)
Customers with: High annual revenue and EBITDA impact