marketing
Posted 17 hours agoRetail Marketing & Customer Care Coordinator (Contractor)
at bickr
SloveniaRemote
Requirements
- Experience in a process or system driven role
- Experience in retail marketing/marketing communications and/or customer service/account support Strong working knowledge of Microsoft Office Confident communicator with a customer‑first mindset Highly organised with good time‑management and attention to detail Able to work independently and manage multiple tasks at once Comfortable working in a fast‑paced environment Willingness and ability to travel within the territory markets/EMEA as required Desirable Croatian language skills Interest in cycling or the
- Experience in retail, ideally cycling retail
- Experience with ERP systems (SAP, JDE, or similar)
- Experience using CRM systems (e.g.
- Dynamics) Familiarity with marketing communication or content management systems If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter why your skillset is right for this position! If you have any particular
Additional details
- A bit about us Trek is an awesome place to work! We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
- Job Description The Role Position: Retail Marketing & Customer Care Coordinator (Contractor) Location: Slovenia (remote) Department: Marketing & Customer Care Are you fluent in Slovenian and English? Do you enjoy working with customers, organising marketing activities, or creating great brand experiences? If you’re passionate about delivering excellent service - or cycling - this could be a great opportunity to work with Trek.
- Position Summary The Retail Marketing & Customer Care Coordinator is the first point of contact on all things marketing & customer service for Trek’s network of independent retailers and distributors across Slovenia, Croatia, the Baltics, and selected CEE distributor markets.
- This is a varied, hands-on role that combines retail marketing coordination with customer service support for your territory, within the wider UK+ subsidiary business.
- You’ll help bring Trek’s marketing to life in stores (including campaign rollout, asset delivery and instore materials) while also supporting retailers and the sales team with day‑to‑day customer service needs.
- The role suits someone who is organised, proactive, and comfortable juggling multiple tasks.
- You’ll work closely with Trek retailers, distributors, territory managers, and central marketing and customer care teams. Key
- Responsibilities Retail Marketing – Coordination and delivery of retail marketing activities, campaign rollouts, asset delivery and in-store materials across your territory, including but not limited to: Act as the main point of contact for retail marketing queries from retailers, distributors, and internal stakeholders Regularly meet with your retailers and distributors (online or in person) to build relationships and drive improvement in their marketing activities Work with retailers and distributors to
- requirements in respect of the interview process, please mention this in your application and we will be happy to support you.
- Please note that this position is also being advertised as an employee opportunity in the UK.