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Posted 3 weeks agoMortgage Assistance SPOC
Phoenix, United StatesOn-site
Responsibilities
- - Monitor pre-foreclosure and foreclosure populations, mortgage assistance production reports, and other default-related reports as assigned.
Requirements
- By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.
- experience in handling escalated delinquent accounts. - Previous
- experience in foreclosure and/or bankruptcy. - Bachelor's degree. - Bilingual proficiency in Spanish and English. - Exceptional organizational skills. - Ability to work with minimal supervision in a fast-paced environment. Minimum
- experience in collections and/or loss mitigation. - Minimum education requirement: High school diploma or GED equivalent required - Previous
- experience in mortgage servicing, portfolio management, national real estate management, and/or default servicing. - Previous
- experience in GSE servicing, including, but not limited to, loan modifications and forbearances. - Exceptional oral and written communication skills. - Strong problem-solving abilities. - Strong multitasking abilities. - Attention to detail.
Experience
- Qualifications - 1+ years of
Benefits
- ABOUT THE COMPANY Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach.
- Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors
- Our mission is to empower every homeowner by making the mortgage
- Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.
- This team is also central to the broader mortgage ecosystem, preventing foreclosures and minimizing losses for investors.