Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability.
Facilitate a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment.
Manage the instructional contractor screening, review, and hiring processes for Teaching Assistants and Lead Instructors.
Manage the live, online training programs (typically 12-20 weeks in length), ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program.
Monitor learners’ progress in the course while providing support for instructors and other contractual staff.
Ensure stakeholders are fulfilling their role’s
Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner. Admissions Process:
Manage and provide guidance to a small team of 1-2 Operations Analysts.
Foster a collaborative and innovative team culture, encouraging continuous learning and development.
Support the Senior Program Manager in cultivating and strengthening relationships with clients, ensuring their unique needs are met.
Collaborate with the Senior Program Manager to address client concerns and identify opportunities for program enhancements.
Collaborate with various teams, including Business Operations, Curriculum, Professional Development, Account Management, and others, to ensure coordinated program execution.
Identify opportunities for process optimization and innovation, driving continuous improvement in program delivery and experience.
Implement best practices and lessons learned from previous programs to enhance overall effectiveness. Your Expertise:
Requirements
We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership.
You will play a crucial role in the preparation, launch, and ongoing management of global training programs including in Japan and Australia, with the potential to support programs in Europe and the Americas.
A successful PM is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently.
Must possess JLPT N2 (N1 preferred) certification or equivalent professional experience.
Must demonstrate mastery of Keigo (honorific Japanese) in both spoken and written forms, with the ability to lead complex negotiations and deliver presentations in professional Japanese.
Bachelor's degree preferred; Master’s degree in a relevant field is a plus. 3-5 years of
experience in program management, with at least 1 directly in an educational or training institution. •
Experience leading and managing teams, demonstrating autonomy and success.
Proficient in Google Suite, MS Office Suite, Slack, and Zoom. •
Experience with Data analysis, CRM or Salesforce, and other education-related software is a plus.
Benefits
Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work.
Insurance or subsidies based on country
Retirement plan based on country
Unlimited Time Off, with a minimum time off recommendation
The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions.
Contact
If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com . #priority
Additional details
As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.
Our programs produce job-ready graduates who are prepared to contribute from day one. Your Impact:
As a Program Manager (PM) at Correlation One, you will contribute to the success of our live, online training programs by managing key aspects of program delivery and supporting the Program Operations team in strategic initiatives.
You will ensure effective collaboration across teams and exceptional customer service.
The ideal candidate is an excellent project and program manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders.
This role will support the preparation and launch of Correlation One training programs, including application setup and management, instructional staff hiring, cross-functional team collaboration, and client communication.
Reporting to a Senior Program Manager, this position requires a motivated individual with program management experience.
They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale.
Correlation One is a company where creativity, initiative, collaboration, and communication are valued. Key Responsibilities: Program Management
Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.