Customer Service Representative (Finnish Speaker)

Se Sweden Stockholm, SwedenOn-site

Responsibilities

Support customers with delivery timelines, product availability, and smart alternatives when needed.
Collaborate closely with Sales and Supply Chain teams to solve customer needs and special requests.
Handle customer claims in the Quality Management (QM) system and support fast, fair resolution.
Ensure first-time resolution wherever possible - making things easy and efficient for the customer.

experience in customer service, order management, supply chain, or similar roles.
Strong Excel skills and comfort working with systems (SAP experience is a plus).

What We’re Looking For Fluent Finnish, Swedish, and English communication skills. 4–5+ years of

About Goodyear We’re dedicated to producing, innovating, and servicing the best tires in the world.

For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer.

For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility.
Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations.
If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters The role focuses on managing customer orders and order-to-cash processes, ensuring smooth end-to-end follow-up in line with Goodyear standards while delivering high customer value and satisfaction.