design
Posted Mar 5Product Designer
at Avoca
On-site
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Requirements
- Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
- In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services.
- Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.
- In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.
- You’ll work closely with Product, Engineering, and Go-To-Market teams to design intuitive, scalable workflows for complex, high-impact use cases.
- WHAT YOU’LL DO - Design end-to-end product experiences across Avoca’s core platform, from early concepts to polished execution - Partner closely with Product Managers to define problems, explore solutions, and ship impactful features - Translate complex workflows and AI-driven systems into intuitive, user-friendly interfaces - Conduct user research, usability testing, and customer interviews to inform design decisions - Create wireframes, prototypes, and high-fidelity designs that clearly communicate
- experience as a Product Designer on B2B SaaS products - Strong portfolio showcasing end-to-end product thinking and shipped work -
- Experience with AI-powered products, vertical SaaS, or enterprise platforms WHO YOU ARE - Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments. - Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously. - Autonomous, self-directed, and comfortable working with ambiguity. - A proactive and effective communicator. - You are collaborative, organized, and efficient. - Eager to work in person at our NYC office full time.
Benefits
- We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation.
- Experience designing complex workflows, dashboards, or enterprise tools - Strong UX instincts paired with solid visual design skills - Comfort working cross-functionally with Product, Engineering, and stakeholders - Ability to take ambiguous problems and turn them into clear, usable solutions - Bonus: