Recruiting Operations Specialist

Santa Monica, United StatesHybrid

Responsibilities

Build reporting that gives visibility into pipeline health, time to fill, and sourcing performance, and continuously improve how we use the system. - Build process and recruiting infrastructure: Partner with the VP of People and Director of Talent to document, standardize, and evolve how we recruit.
Own interview plans, templates, and Notion documentation so the team operates consistently and efficiently.

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows.
experience with an ATS (Ashby is a plus; Greenhouse, Lever, etc. all translate) - Highly organized with strong attention to detail; you don’t drop balls - Clear, professional communicator who can represent Pivotal with candidates and internal stakeholders - Comfortable in ambiguity and excited to build systems that don’t exist yet - Data-literate; you can pull reports, spot inconsistencies, and ask the right questions - Interest in growing into a broader recruiting or TA role over time EXTRA CREDIT
Experience at a high-growth or early-stage company - Familiarity with Rippling or similar HRIS tools - Exposure to healthcare or health tech - You have strong opinions on what great candidate

ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care.
Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team.
Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.
Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer.

While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
Our full-service IDR solution is just the starting point.
We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
ABOUT THE ROLE This is a foundational hire for our Talent team.
You’ll own the operational backbone of recruiting at Pivotal; scheduling, candidate experience, ATS management, and the systems that make everything run.
You’ll be a thought partner in how we build and scale recruiting, not just someone who keeps the current process moving.
We’re looking for someone who is sharp, organized, and takes real pride in running a tight process.
Someone who notices when things feel off, fixes them, and makes the system better.
If you’ve been in a coordinator role and keep finding yourself pulled into process design, tooling, or candidate conversations, this is a role where that instinct will be rewarded.