management
Posted Jun 10Head of Brazil
at TapSend
New York, United StatesRemote
Requirements
- experience of individual users as with iterating and optimizing scalable growth tactics and processes.
- experience based on market, competitor and customer insights and feedback
- Requirements - Strong preference to be based in São Paulo (Brazil), New York or Mexico. - Ability to travel internationally periodically and ad-hoc to meet customers, partners and team members - Exceptional knowledge and networks in the the Brazilian diaspora - Advanced stakeholder management capability -
- Experience building, developing, managing and leading teams - Strong analytical skills and ability to make data-driven decisions.
- Familiarity with pulling and presenting insights from data using Excel / Google suite.
- SQL, Python, R is a plus - 7 to 15 years
- experience in a fast paced and high growth-environment such as startups, operations, consulting, finance, or similar - An acute “own it” mindset, equally obsessed with the
- experience of individual users as with iterating and optimizing scalable growth tactics and processes - Bachelors or Advanced degree - Fluency in Portuguese and English; other languages is a plus Also you are: - Execution oriented - we have an “impact first” philosophy and a lot to be done.
Benefits
- The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
- Responsibilities - Establish a vision, strategy and execution plan for Brazil and all send and pay inn - Lead the team on the ground to execute within collaboratively aligned timelines - Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user rein-search, product quality, customer experience, team development and coaching - Report to the executive leadership team on progress, insights and needs, leveraging operational prowess with a data-driven
Additional details
- ABOUT US We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
- Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors.
- We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached.
- We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
- Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+
- You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, product quality, customer experience, team development and coaching.
- You will have an acute “own it” mindset, equally obsessed with the
- You will have P&L ownership, delivering the growth and profitability targets for the Brazilian market.
- You will seek to establish TTS as the leading product/service for sending remittances to Brazil, whilst being the “face” of the market both internally and externally.
- Reporting directly into our Chief Commercial Officer, and building and leading a team of growth managers on the ground in sending markets, the role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve.