Technical Consultant - Cloud Native

Responsibilities

• Establish and maintain long-term relationships with users, building trust and ensuring ongoing customer satisfaction.
• Lead smaller scale customer engagements from the technical perspective, taking ownership and driving successful outcomes.
• Demonstrate strong customer service and communication skills , ensuring clear and effective interactions at all levels.
• Demonstrate a willingness to accept feedback and ability to develop new skills and/or strengthen existing skills, showcasing a Growth Mindset.

Requirements

• This role requires a solid understanding of the appropriate segment of the SUSE Portfolio, good knowledge of complementary technologies, and effective Communication Skills to articulate the benefits of our solutions.
• Carry out intermediate hands-on configuration and coding activities as required to address customer requirements, for example working on Automation Scripting.
• Maintain a proficient level of understanding of the SUSE portfolio of products, staying current with new releases and best practices.
• Possess a good understanding of complementary technologies , such as other distributions of Linux, Kubernetes, etc., to provide comprehensive solutions.
• Skills Required Automation Scripting : Ability to work on and implement automation scripts for system configurations.
• Complementary Technologies : Good understanding of related open source and cloud-native technologies (e.g., other Linux distributions, Kubernetes, SUSE Rancher, SUSE Security, SUSE Virtualization, VMWare, OpenShift).
• Product Portfolio Knowledge : Proficient understanding of a range of SUSE’s product portfolio.
• Relationship Building : Ability to establish and maintain strong relationships with customers.
• Experience in implementing and deploying solutions based on SUSE technologies.
• experience with IT systems administration, scripting, automation and development This position is subject to a background check(s), including criminal, credit, and/or employment references.
• The candidate is required to complete the background check(s) once an offer has been accepted.

Benefits