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Posted 2 weeks ago

Senior Consultant, Adoption Services

at gongio

Austin, United StatesOn-site

Responsibilities

  • Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
  • Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.
  • Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.
  • Manage engagements to scope and timeline, proactively identifying and escalating risks where required.

Requirements

  • Gong harnesses the power of AI to transform how revenue teams win.
  • The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.
  • Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.
  • As Gong continues its growth journey, customers are increasingly looking for strategic partners who can help them operationalise AI-powered revenue workflows, embed Gong deeply across their go-to-market teams, and drive measurable business outcomes over the long term.
  • Through multi-year partnerships, the team helps customers maximize the value of Gong by embedding the platform into daily workflows, strengthening revenue processes, operationalizing AI capabilities, and driving sustainable behavioral change across revenue teams.
  • Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge to every interaction.
  • Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.
  • experience within a go-to-market organisation or consulting environment, with
  • experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation.
  • experience working across technical, commercial, and operational stakeholders.
  • Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality.
  • Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution. •
  • Strong working knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics.
  • Experience with Gong, Clari, Outreach, Salesloft, Apollo, or other revenue intelligence and sales engagement platforms. PERKS & BENEFITS

Experience

  • Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services. QUALIFICATIONS 6+ years of

Benefits

  • Willingness to travel Bonus:
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Work from home stipend to help you succeed in a remote environment.
  • The annual salary hiring range for this position is $115,000-$175,000 USD.
  • Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location.
  • At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations.
  • The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.
  • Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
  • We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out.

Contact

  • For more information, visit www.gong.io.
  • All Gong recruiting email communications will always come from the @gong.io domain.

Additional details

  • At Gong, you will join a company built on innovative products, ambitious goals, and passionate people.
  • We are shaping the future of revenue intelligence and we want people who are excited to build what comes next.
  • You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other.
  • Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact.
  • If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
  • Gong’s Adoption Services organization is evolving rapidly as we scale our post-activation customer experience globally.
  • Adoption Services is Gong’s post-activation services organization, combining strategic advisory, platform optimization, operational excellence, and continuous enablement to accelerate customer adoption and revenue impact.
  • Within Adoption Services, the Senior Consultant plays a critical role as a trusted advisor and strategic partner to customers.
  • You will lead ongoing discovery, optimization, governance, and transformation work streams — helping customers continuously evolve their revenue operations while ensuring Gong remains embedded in how teams forecast, coach, prospect, engage, and execute.
  • This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC. RESPONSIBILITIES

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