finance
Posted 3 weeks agoSr. Manager, Strategic Finance, Self Serve & New Products
at Zapier
Remote
Responsibilities
- - Build and own the forecasting, reporting, and analytical infrastructure for self-serve, this is largely net-new work, so you'll be defining what good looks like.
- Identify where the business is leaking value and where the biggest opportunities are. - Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments. - Use tools to self-serve data and build analyses that drive decisions, rather than relying on pre-built reports. - Proactively surface trends, risks, and opportunities to senior leadership.
Requirements
- So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
- Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
- experience in FP&A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company. - You deeply understand the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade. - You've operated effectively in environments where ownership is distributed.
- You know how to build relationships and drive alignment across product, marketing, engineering, and finance.
- - You use AI in your work today — not occasionally, but as part of how you operate at a high level.
- experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships.
- Please be sure to answer each question; the resume and CV fields are optional.
Benefits
- HOW TO APPLY At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity.
Contact
- AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human.
- - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/ - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/ - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/ - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/ - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/ ABOUT YOU - You have 6-8+ years of
Additional details
- Job Posted: 6/30/2026 Location: Americas Hi there! We're looking for a Sr. Manager, Strategic Finance - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses.
- This is a high-impact individual contributor role with the unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business.
- You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership.
- You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team.
- If you're looking for a high-impact role with broad exposure across the business, this is it.
- - You're comfortable with ambiguity and energized by building something from scratch, new processes, new analyses, new ways of looking at the business.
- - You're a strong communicator who can translate complex analysis into clear recommendations for both finance leadership and cross-functional business partners.
- - You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked.
- You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and
- THINGS YOU'LL DO - Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO to bring a unified financial perspective to a business that spans multiple functions.