Education Program Manager

San Francisco, United StatesOn-site

Responsibilities

Build out our PgM function from the ground up, including foundational processes for onboarding & supporting both new and existing education customers
Create resources to effectively present Figma for Education solutions to educational institutions. Develop new training materials for workshops as needed to ensure an amazing Figma customer experience
Establish and maintain relationships with key stakeholders at large school districts and higher ed institutions at both national and state levels. Define and execute on engagement strategy
Analyze internal data to understand customer usage, including risks and opportunities
Collaborate with Education Marketing manager to drive continued growth
Collaborate with Designer Advocates to bring professional development and support to large scale implementations

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
The Figma for Education team is passionate about working with the next generation of makers and giving them the tools they need to design the future.
While you won’t have traditional sales obligations like a quota (since schools get Figma for free), you will act as the primary point-of-contact for our education customers.
experience in Sales or Program Management, with a proven track record of closing opportunities, ideally within a fast-growing technology company
Ability to build and nurture long-term customer relationships while managing and growing a diverse portfolio of accounts
You have domain expertise, understand the K12/higher ed educator and school leader audiences and have worked with them in the past At Figma, one of our values is Grow as you go.
Additionally, if hired you will be required to attend in person onboarding.

We have a bold vision to make Figma the industry standard for visual collaboration in the classroom.
Job level and actual compensation will be decided based on factors including, but not limited to, individual
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement
benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off.
Figma provides paid sick leave, holidays, and other leave
requirements of the Washington Minimum Wage Act and related regulations.
Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave.
benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts.
Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.
All compensation and
Annual Base Salary Range: $105,000 — $221,000 USD

If you require accommodation, please reach out to accommodations-ext@figma.com .

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
If you're excited to shape the future of design and collaboration, join us!
With this role you’ll get in at the ground floor in this fast growing team.
We are looking for an Education Program Manager to join our dynamic team of creatives, engineers, marketers, and brilliant business folks.
You aren’t the typical salesperson, and we aren’t the typical design tool company.
As one of the founding members of the Education Program Management team, you’ll be responsible for overseeing all aspects of account and relationship management with our education customers.
This will include creating foundational processes for onboarding new education customers while also deepening existing relationships to help grow our Figma for Education program.
You will be essential in creating a repeatable process for pitching, onboarding & supporting customers.
Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Education customers.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.