Staff Site Reliability Engineer - Release Engineering

Remote

Responsibilities

- Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.
- Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.
- Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.
- Collaborate with Platform, and Infrastructure teams to transform complex production

This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.
requirements into intuitive, self-service platform features. - Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform. - Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.
experience in backend systems, SRE, or platform engineering roles. - Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption. - Direct
- Technical proficiency in software development, with a preference for Go or similar systems languages.
- Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.

experience and skillset, and location. Pay and
benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We believe that the way people interact with their finances will drastically improve in the next few years.
We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
Plaid powers the tools millions of people rely on to live a healthier financial life.
We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.
Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely.
Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback.
Our goal is to make safe shipping the default for every product team.
As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering.