Director, Strategic Accounts

United StatesRemote

Responsibilities

Support your team by helping them build and progress pipeline, work across functions to execute complex deals and lead strategic prospect and customer meetings.
Maintain accurate and up-to-date CRM data for your team and provide reliable weekly forecast information to upper management.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
You must love talking to all types of customers about building their businesses and helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
experience managing a team of account managers or strategic account executives within the Enterprise segment
A leader who lives the Twilio Magic and has a demonstrated track record of success. You should feel comfortable with selling a platform or SaaS, but if you have
experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
Experience building high performing sales teams, managing forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region
Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
A Bachelor’s degree or equivalent experience Desired: •
Experience with Contact Centers, Messaging, Call Tracking and other communication solutions is preferred Location
Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Offerings vary by location. Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $185,760.00 - $232,200.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $196,080.00 - $245,100.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $206,400.00 - $258,000.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following
benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
Join the team as Twilio’s next Director, Strategic Accounts. About the job
This person will lead, mentor, and scale a high performing team of Strategic Account Executives (6-8 individual contributors) focused on revenue growth and cross selling Twilio’s new products to existing named accounts across North America. Responsibilities
Be customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners.
You will conduct weekly 1:1's with each team member, provide tactical and strategic deal guidance, motivation, and career development.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.