engineering
Posted 3 days agoSenior Presales Engineer
at Twilio
United StatesRemote
Responsibilities
- Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
- Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Requirements
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
- You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle.
- Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- experience or working knowledge in one or more of the following areas:
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired:
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Previous
- experience in Telecom, SIP, Contact Center, or Security is a plus. •
- Experience with sales methodologies Location
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Experience
- experience selling complex, technical products or 6+ years of professional
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- Offerings vary by location. Compensation
- The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $109,760.00 - $137,200.00.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $115,840.00 - $144,800.00.
- Based in the San Francisco Bay area, California: $121,920.00 - $152,400.00.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following
- benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Additional details
- At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
- As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
- Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions.
- Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers.
- As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities.
- Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team.
- In doing so, you may lead the design and execution of small to medium technical projects with limited oversight. Responsibilities
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.