operations
Posted Apr 8Partner Operations Associate
at Workato
PhilippinesOn-site
Responsibilities
- Build, update, and maintain Workato recipes, flows, and other automations for both internal partner teams and external partner sales reps
- Monitor partner health metrics via dashboards and reports, proactively flagging at-risk partners and coordinating tier changes as program milestones are met •
- Ensure that every partner is compliant with their Tier in the respective regions. Partner Onboarding •
- Own end-to-end partner onboarding operations, including account provisioning, system access setup, and tracking progress against first-90-day milestones •
- Evaluate and onboard new business partners in coordination with the partner team, ensuring a smooth and consistent experience from sign to activation
- Maintain CRM and PRM data integrity, including partner records, field accuracy, and workflow configurations that support clean reporting and reliable operations •
- Manage the tech stack and data in APAC and EMEA regions related to the Partner Portal
- Build and maintain Sigma Dashboards that will surface insights to leadership and partner stakeholders. •
- Manage the partner deal and referral pipeline, flagging stalled opportunities and coordinating with the right internal stakeholders to keep deals moving Requirements Qualifications /
Requirements
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- experience in partner operations, sales operations, revenue operations, or a related field in a SaaS or high-growth environment •
- Familiarity with tools such as Allbound, Partner Page, Sigma, Salesforce is a strong plus. •
- Familiarity with partner ecosystems, channel sales models, or SaaS go-to-market structures •
- Strong analytical skills with the ability to build and interpret reports and dashboards;
- experience with Salesforce or similar CRM required •
- Demonstrated ability to build and document scalable business processes from the ground up •