product
Posted Feb 7Product Manager, Agent SDK
at Sierra
San Francisco, United StatesOn-site
Responsibilities
- - Collaborate: Partner closely engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience.
Requirements
- ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
- Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
- Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens.
- Before that, Clay led the product and design teams for Google Workspace.
- WHAT YOU’LL DO - Bring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand.
- Each of these has a unique set of needs and product challenges. - Innovate: AI Agents represent a new frontier.
- - Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams.
- experience in product management, with a track record of leading products from ideation through launch and iteration. - Technical Depth: Comfort working deeply with engineering on technical systems and tradeoffs.
- APIs, SDKs, products serving developers), and the ability to engage credibly in architectural and implementation discussions. - User-Driven Curiosity: Passion for deeply understanding user needs and identifying the right solutions from first principles.
- Proven ability to partner closely with engineering, design, customers, and leadership to turn complex ideas into shipped products.
- - Clear, Precise Communication: Excellent written and verbal communication skills, with the ability to explain complex technical and product concepts to a wide range of stakeholders.
- Experience building AI-driven products, especially conversational or agentic systems. - Hands-on
- experience writing production code (e.g. TypeScript, React, or similar), or prior experience as a software engineer.
- We build trust in AI by making it more accessible, safe, and useful.
- BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world.
Benefits
- benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision
- benefits for you and your family - Life insurance and disability
- benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building
- benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These
- benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.
- Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Contact
- Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/.
Additional details
- We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
- These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Bret was also one of Google's earliest product managers and co-creator of Google Maps.
- Your work will make this a reality. - Solve for the Customer: We serve multiple stakeholders – People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform.
- Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
- - End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners.
- WHAT YOU’LL BRING - Strong Product Foundations: Extensive
- Ability to operate in high ambiguity and drive new 0→1 product bets. - Cross-Functional Collaboration: Product is a team sport.
- - Values Alignment: Embodies our values and contributes positively to our culture.