other
Posted May 12Technical Account Manager
at Miro
Austin, United StatesOn-site
Responsibilities
- What you’ll do - Workflow Optimization - Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle - Recommend integration strategies and automation opportunities that drive alignment, speed, and business value - Provide guidance on embedding Miro into the customer’s existing systems and ways of working - Proactive Optimization - Monitor platform health, engagement, usage patterns, and feature adoption - Deliver proactive, insight-driven recommendations to
Requirements
- Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
- As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership.
- TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services.
- Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers.
Benefits
- benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full
Contact
- benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10 #LI-LW1
Additional details
- About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace.
- About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro.
- benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro