engineering
Posted Mar 11Solutions Engineer, Enterprise
at Deepgram
San Francisco, United StatesOn-site
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Responsibilities
- Lead technical discovery and solutioning for prospects and customers. - Technical integration and deployment: Own the end-to-end technical implementation of Deepgram’s voice AI platform for enterprise customers — from scoping and architecture through go-live and optimization. - Configuration and customization: Adapt and configure Deepgram’s platform to meet each customer’s unique operational
Requirements
- COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale.
- COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
- Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work.
- We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here.
- Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
- Additionally, we move at the pace of AI.
- OPPORTUNITY You deploy Deepgram’s voice AI platform into complex restaurant environments and make it work in the real world.
- You are comfortable working across APIs, SDKs, webhooks, cloud infrastructure, and customer tech stacks.
- You use AI coding tools to move fast and multiply your output. - Customer obsession: Deep, personal commitment to your customers’ technical success.
- Experience with voice AI, speech-to-text, NLP, or conversational AI systems. - Previous early-stage startup or founder-led environment
- If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer.
Benefits
- experience embedded within a large enterprise customer’s product deployment. BENEFITS & PERKS
- HOLISTIC HEALTH - Medical, dental, vision
- benefits - Annual wellness stipend - Mental health support - Life, STD, LTD Income Insurance Plans WORK/LIFE BLEND - Unlimited PTO - Parental leave - Flexible schedule - 12 Paid US company holidays - Quarterly personal productivity stipend - One-time stipend for home office upgrades - 401(k) plan with company match - Tax Savings Programs CONTINUOUS LEARNING - Learning / Education stipend - Participation in talks and conferences - Employee Resource Groups - AI enablement workshops / sessions *For candidates
- Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding.
Additional details
- More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box.
- Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency.
- Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words.
- There is no organization in the world that understands voice better than Deepgram.
- Change is rapid, and you can expect your day-to-day work to evolve just as quickly.
- This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
- This role sits at the intersection of engineering, product, and customer systems, partnering closely with customer leadership and technical stakeholders to bring ambitious deployments to life.
- You embed with enterprise restaurant brands and restaurant technology partners, learn their systems deeply, and integrate our platform into the core of their operations.
- Along the way you write code, debug production issues, and adapt the platform to real world constraints.
- You operate as a trusted technical partner to both customer leadership and engineering teams, ensuring deployments move quickly and deliver meaningful business outcomes.