other
Posted Feb 25Strategist, Agent Development - Financial Services
at Sierra
San Francisco, United StatesOn-site
Responsibilities
- Lead executive steering forums and decision-making processes, including preparation of strategic narratives and performance reporting. - Own multi-workstream, cross-functional programs from strategy through production deployment, driving alignment across technical, operational, compliance, and executive stakeholders. - Build durable executive relationships and lead high-stakes discussions around AI risk, compliance, operational redesign, and customer experience transformation.
Requirements
- ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
- Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
- Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens.
- Before that, Clay led the product and design teams for Google Workspace.
- The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating
- experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer
- WHAT YOU’LL DO As part of Sierra’s Financial Services team, you will own end-to-end enterprise AI deployments for some of the most sophisticated financial institutions in the world.
- You will partner directly with senior executives to define their AI strategy, translate it into executable programs, and drive high-visibility deployments that handle millions of real customer conversations per year. - Serve as a strategic thought partner to C-suite and senior executives, shaping enterprise AI roadmaps and informing high-stakes transformation initiatives.
- - Translate strategic objectives into production-grade AI systems — partnering closely with engineering and product to design, test, and iterate on agents deployed at enterprise scale.
- - Translate Financial Services’ unique challenges into scalable AI solutions and contributions to the Sierra’s Financial Services roadmap.
- Experience interfacing with executives at the VP level and above - the ability to speak with both confidence and accuracy about complex or high-emotion topics.
- - High EQ - the ability to motivate a team, and the wisdom to interface with external and internal stakeholders who may at times disagree.
- - Humility - seeking feedback, the ability to prioritize learning over ego, and recognition that great teams and products are built through continuous improvement.
- - Mastery of program ownership best practices and demonstrated ability to drive large deliverables on-time and at enterprise quality and scale.
- Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance
- We build trust in AI by making it more accessible, safe, and useful.
- BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world.
Benefits
- benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision
- benefits for you and your family - Life insurance and disability
- benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building
- benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These
- benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.
- Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Contact
- Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/.
Additional details
- We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
- These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Bret was also one of Google's earliest product managers and co-creator of Google Maps.
- ABOUT THE FINANCIAL SERVICES TEAM - Financial Services is one of Sierra’s fastest-growing industries.
- Our customers are systemically important banks, neobanks committed to building more delightful banking software, insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more.
- experience and building technology that makes the industry more accessible, human, and affordable for everyone.
- - Structure ambiguous business challenges into clear workstreams, define success metrics, and drive disciplined execution against measurable outcomes.
- - Contribute data-driven, strategic insights to customers’ and internal decisions.
- WHAT YOU’LL BRING We’re particularly excited about candidates who have led complex, enterprise-facing engagements and are eager to move from advising on strategy to owning its execution. - Demonstrated