Senior Ocean Operations Associate

Bangkok, ThailandOn-site

Responsibilities

Drive performance management of Flexport’s freight forwarding, customs partners, and Ocean carriers leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
Identify partner training needs and design and execute training programs to drive operational quality
Define and refine operational performance and product adoption metrics that meet our company’s business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence and Partners
Prepare presentations and analysis for monthly and quarterly partner review process
Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories. You should have:

BA/BS degree with 5+ years of professional logistics or supply chain
Strong commercial and business acumen, the ability to bring a deeper level of analysis, insights and inform strategy
experience managing programs and initiatives from end to end
Strong ability to build relationships globally, managing different stakeholders and the ability to influence others
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce.

We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
Strategic vision and ground floor execution Prior

At Flexport, we believe global trade can move the human race forward.
That’s why it’s our mission to make global commerce so easy there will be more of it.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world.
We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity:
The Senior Ocean Operations Associate plays a critical role in Flexport’s mission to make global trade easy for everyone.
Flexport today connects over 10,000 clients and suppliers across 109 countries.
This role will work in a cross-functional environment, partnering closely not only with our forwarding partners, ocean carriers, trucking providers but also different teams across the company to achieve our common objectives. You will:
Help to build operational performance framework, process and tools to measure our Ocean Partner performance across the Thailand market.
Use Flexport allocation tools to actively route cargo to ocean carrier contracts with the optimal cost, transit time, and allocation availability