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Posted 2 weeks agoProfessional Services Principal Security Consultant (US NorthEast)
at Tenable
JerseyHybrid
Responsibilities
- Lead the technical development and mentoring of the Professional Services team and Tenable Subk Partners by creating a Tenable Professional Services Training Academy Program.
- Develop, mentor, and train the Professional Services team, overseeing their onboarding and maintaining up to date expertise on service offerings.
- Run and coordinate monthly training days and oversee new employee onboarding.
- Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
- Advise clients on process best practices and assist in developing Exposure Management Programs.
- Research user needs and assess customer
- Ensure overall customer satisfaction while supporting delivery revenue objectives.
- Execute customer engagements, understanding client business and unique needs to exceed expectations.
- Handle client escalations by coordinating between the delivery team and other Tenable functions.
- Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.
- Support pre- and post-sale business development activities, including needs analysis, and assist the Services Account Management Team in identifying further revenue opportunities.
- Collaborate with PS Portfolio and Professional Services Domain Specialists to improve service offerings and product enhancements.
- Support the Tenable delivery team and staff through training, mentoring, certifying, and inspecting deliveries.
- Collaborate with global teams to share best practices and align on strategic goals.
- Document methods and best practices for internal and client use.
- Conducted quality assurance reviews of client deliverables and ensured adherence to Tenable standards and best practices.
- Identify areas for improvement in service delivery and work with the team to implement enhancements.
- Monitor Theatre Customer Satisfaction Score performances and engage with clients to clarify feedback and resolve customer concerns.
- Perform other duties as assigned to support the success of the Professional Services team and the overall organization. What You'll Need: 12+ years of
Requirements
- experience in the Information Technology/Cyber Security field and professional services experience.
- Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
- Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
- Expert level ability to diagnose, resolve and anticipate complex security issues and risks with ability to lead resolution across various client environments.
- Proficiency in assessing and identifying threats and risks related to Exposure Management, including vulnerabilities and weaknesses in host or network configurations. Recent in-depth
- experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
- Familiarity with Red Teaming, penetration assessments, and security testing tools such Metasploit and Burp Suite. •
- Experience with application security testing, OWASP and common exploitable web application threats in the context of Exposure Management.
- Deep understanding of Auditing and Configuration frameworks such as ISO 17799, CIS, PCI, GLBA and HIPAA preferred.
- Broad understanding and
- experience of cyber security principles including vulnerability management, defense in-depth, least-privilege, data protection, regulation and common security controls. Proven
- experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
- Experience of designing and implementing security solutions and platforms.
- Deep understanding of networking, virtualization, Linux/Unix and Windows administration, patch deployment and system configuration.
- Understanding of wireless LAN protocols and various WLAN vulnerabilities and attacks.
- Understanding of common control systems such as firewalls, blacklists, ACLs, and common network monitoring tools such as IDS/IPS.
- Deep understanding of Patch Management, IPAM, ITSM, CMDB, and SIEM solutions as they relate to Exposure Management. •
- Experience of using programming and scripting tools such as Python or Powershell for automation and API driven tasks. •
- Experience of cloud services, common cloud infrastructure, CSPM, CIEM, IaC, containerization, and all the potential risks associated with cloud-based and hybrid environments. •
- Experience of Microsoft Active Directory environments, including common risks, threats and security.
- Familiarity with SCADA and OT systems is a plus for managing exposure in these environments.
- Current security certifications such as CISSP, CISA, CISM, OSCP or equivalent experience.
Benefits
- This is the base pay range for this position.
- Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown.
- Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance.
- benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
- US Pay Range $145,000 — $193,666.67 USD
Contact
- We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Additional details
- Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
- Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies.
- Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves.
- When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters.
- We deliver results that exceed expectations and we win together!
- Applicants must be authorized to work for any employer in the U.S. without sponsorship.
- We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment.
- This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role:
- The Principal Consultant, acting as a technical advisor, is tasked with developing, mentoring, and training the Professional Services team, including overseeing their onboarding and maintaining up to date expertise on service offerings.
- This role supports Delivery Management and Resource Management in achieving delivery Theatre objectives and revenue targets, while also handling client escalations by liaising between the delivery team and other Tenable functions.