other
Posted Feb 19Senior SDET
at Sprinklr
India Haryana Gurgaon, IndiaOn-site
Responsibilities
- Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
- Sprinklr is the definitive, AI-native platform for Unified Customer
- By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
- Work with cross-functional teams to ship high-quality releases Encourage and drive initiatives which promote innovation and technical excellence Constantly look for improvements in software development and testing processes What Makes You Qualified B.E/B.Tech in CS/IT or any equivalent with 4-6 yrs of
- experience Strong problem solving and troubleshooting skills. ISTQB certification is a big plus Strong
- experience in Java and Selenium Testing of any SaaS products and clear understanding of architecture and design across all systems.
- Experience in any of Databases such as MySQL, MongoDB is a plus Knowledge of data structures and algorithms and good object-oriented design and coding skills.
- Understanding with Test Cycle Management tools like JIRA or relevant Test strategy formulation will include decomposing the business and technical
- experience of Micro-services hosted platform Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands.
- Ability to work independently in a fast-paced environment with frequent production releases.
- Understanding of performance and efficiency with a strong customer focus.
- Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
- Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Benefits
- Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve.
- We offer you and your family voluntary healthcare coverage in countries where applicable.
- We believe it is important to take time off – it is essential for your mental and physical wellbeing.
- We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
Additional details
- Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
- Job Description What You’ll Do As a Software development engineer in test : You create the necessary automation library and framework as required and build automation test.
- You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
- You are also responsible for driving meetings and new initiatives and innovation.
- requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. Testing
- Work cross-functionally to collaborate with designers and developers Be empathetic towards customers and appreciate the user's
- experience We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.
- Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
- We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase.
- That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer.