sales
Added 4 hours agoSenior Director, Renewal Sales
at Sprinklr
United Kingdom London, United KingdomOn-site
Responsibilities
- Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
- Sprinklr is the definitive, AI-native platform for Unified Customer
- By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
- Partner closely with Geo leaders on continually refining our Renewals strategy/process and engagement with Sales & Customer Success Ensure that Renewal policies, procedures and processes are understood and implemented consistently and cross-functionally Follow Corporate guidelines and forecast current / future quarter renewal opportunities accurately and on a weekly basis Partner with Sales leadership to ensure alignment in our go-to-market for Sales/Renewals Become an expert in Sprinklr products and
- experience in Renewals, Sales and/or Customer Success, preferably in a SaaS environment 3+ years success leading a team of individual contributors and/or other managers Strong executive presence and ability to closely partner with multiple layers of the organization Strong financial/analytical background who is sales driven with a growth mindset
- Experience scaling teams in a hyper-growth environment Ability to adapt and plan on the fly and deliver on both the customer and organizational needs Strong communication (both written and oral), negotiation, and presentation skills Demonstrated focus on execution towards desired outcomes with a track record of success under pressure
- Experience creating employee-focused programs to drive engagement A strong understanding of enterprise software selling processes We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.
- Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
- Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Experience
- Work closely with our Channels teams to drive growth and expansion via our partners Assist Sales, Renewals reps and/or leadership with Renewals negotiations & strategic discussions Lead cross functional initiatives in support of Renewals, collaborating closely with Sales, Operations, Customer Success and Finance You may be a good fit for our team if you have... 10+ years of progressive Leadership