Support annual planning for territory design, quota setting, and headcount modeling in collaboration with Finance and Sales Leadership.
Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more.
Identify, evaluate, and implement new technologies that improve seller productivity and pipeline visibility.
Ensure data integrity across systems and lead ongoing CRM hygiene initiatives.
Collaborate with Deal Desk and Legal on complex enterprise deal structures, approvals, and CPQ processes.
Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
Sprinklr is the definitive, AI-native platform for Unified Customer
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
Revenue Analytics & Forecasting Collaborate with our Analytics team to uplevel our dashboards and/or create your own dashboards in PowerBI or Salesforce to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment.
Systems & Tools Enablement Own and administer the sales tech stack including Salesforce CRM, Outreach, Clari, Gong, and other RevOps tools.
Cross-Functional Collaboration Act as a strategic partner to Sales, Marketing, Customer Success, and Finance to align go-to-market strategy with operational execution.
experience in Sales Operations, Revenue Operations, or Business Operations at a B2B SaaS company. Demonstrated expertise with Salesforce CRM (admin-level
experience strongly preferred). Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools. Strong analytical mindset with
experience in quota setting, territory planning, and funnel analysis.
Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment.
Experience supporting enterprise and strategic sales motions, including complex multi-stakeholder deal cycles.
Familiarity with tools such as Clari, Outreach, Gong, ZoomInfo, or Lean Data.
Background working within a Unified-CXM, social media, or marketing technology environment.
Experience with CPQ tools (Salesforce CPQ / Conga) and deal desk processes. Bachelor's degree in Business, Finance, or a related field; MBA a plus.
Experience leveraging AI in you day to day to uplevel our processes.
Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Experience
Qualifications 6+ years of
Benefits
Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve.
We offer you and your family voluntary healthcare coverage in countries where applicable.
We believe it is important to take time off – it is essential for your mental and physical wellbeing.
We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
JOB REQ COMPENSATION RANGE $146,000 - $244,000 The base salary range for this role is shown above.
At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location.
Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based
benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health
benefits including medical, dental, vision, and prescription drug coverage.
Additional details
Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
In this high-impact role, you will be the operational backbone of our America’s sales organization — business partnering with our Divisional Vice Presidents and helping them shape their strategy to succeed in their business.
Through optimizing processes, enabling data-driven decisions, and ensuring our field have the tools, insights, and systems, you will play a pivotal role in shaping our future.
You will partner closely with Sales, Finance, Marketing, and Customer Success to scale revenue operations in support of Sprinklr's continued growth. Key
Responsibilities Regional Sales Strategy & Execution Partner with AMER leadership to develop our field strategy for the region and alignment with our global team.
This includes driving forecast calls, driving pipeline creation strategies, hygiene, accuracy, and discipline within our CRM.
Work with Sales Enablement to identify training gaps and support onboarding of new Account Executives and SDRs.
Outstanding verbal and written communication skills; comfortable presenting to senior leadership. Preferred
We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.