engineering
Posted 5 hours agoPrincipal Presales Engineer
at Twilio
United KingdomRemote
Responsibilities
- Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
- Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
- Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
- Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
- Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
Requirements
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
- Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- We are always looking for people who will bring something new to the table! *Required:
- Solid understanding and
- experience of the sales cycle and the role of a pre-sales engineer
- Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
- Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products
- Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures •
- Experience writing code in one or more of the following areas:
- Backend (Java, C#, Node.js, Python or PHP) Web (JS, React) •
- Experience with designing and consuming REST APIs Desired:
- Familiarity with Mobile development, especially for iOS and Android. Previous
- experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role •
- Experience with automation, cloud-native development and skills with a major cloud platform. •
- Experience with sales methodologies
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Experience
- At least 5 years in a technical pre-sales role in CPaaS or Telecom space
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Additional details
- At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
- As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
- Join the team as our next Principal Presales Engineer for our Twilio Communications EMEA team. About the job
- The Twilio Principal Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications
- experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
- This position is needed to deliver the technical win and product fit to our customers across the EMEA region.
- Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.
- Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.