other
Posted 6 days agoAssociate Solution Architect, Professional Services
at Contentful
Denver, United StatesHybrid
Responsibilities
- Create and deliver technical enablement on product platform features to customers, as well as provide consultative advice & recommendations on specific implementation use cases.
- Identify and propose solution designs for complex business problems based on customer discovery, leveraging support and guidance from senior team members as needed.
- Create prototypes or code examples to facilitate customer onboarding and to support projects.
- Support engagement managers on quoting and scoping of SOWs.
Requirements
- This includes leading technical and editorial training, facilitating collaborative workshops, leading public office hours with Customers and Solution Partners, and guiding teams through basic architecture definition and design.
- Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect?
- Maintain a foundational understanding of Contentful-related technologies and stay up to date with industry trends.
- Partner with Sales, Customer Success Managers, and Solution Engineers to ensure a successful customer experience with Contentful.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Well-organized, with the ability to manage multiple concurrent projects, meet deadlines, and thrive in a fast-paced environment. •
- Experience working with modern API-first, content management systems (such as Contentful, Contentstack, Sanity); exposure or awareness of legacy CMSs (such as Drupal, AEM, Sitecore) is a plus.
- Foundational understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications, with a willingness to deepen expertise on the job.
- experience with a modern front-end framework and/or Node.js; familiarity with other programming languages (such as Java, Python, .NET, PHP) is a plus. Some hands-on
- experience with modern web technologies, such as React/Next.js or similar front-end frameworks, and working with REST and/or GraphQL APIs.
- Familiarity with common web rendering approaches (server-side, client-side, static site generation) and modern frameworks (such as Next.js, Nuxt.js, Remix, Astro), or a strong interest in learning them. •