Customer Success Manager - Dedicated
- recruiting
↳ Proactively monitor and engage customers to drive increased value from Contentful’s platform ↳ Build and own relationships across a full book of business and embody the trusted advisor role
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↳ Proactively monitor and engage customers to drive increased value from Contentful’s platform ↳ Build and own relationships across a full book of business and embody the trusted advisor role
↳ Effectively manage campaigns and reach out to new prospects ↳ Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound…
↳ Create and deliver technical enablement on product platform features to customers, as well as provide consultative… ↳ Identify and propose solution designs for complex business problems based on customer discovery, leveraging support and…
↳ Create and deliver technical enablement on product platform features to customers, as well as provide consultative… ↳ Identify and propose solution designs for complex business problems based on customer discovery, leveraging support and…
↳ Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older… ↳ Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified…
↳ Recruit, hire, train, and coach new team members. ↳ Create processes, set best practices and build replicable patterns for go to markets initiatives.
↳ A track record of getting things done in an environment that combines collaboration and individual responsibility
↳ Develop a team, providing coaching, mentorship, goal setting, and performance feedback. ↳ Define roles and make hiring decisions to grow the team in line with department needs.
↳ Develop a team, providing coaching, mentorship, goal setting, and performance feedback. ↳ Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
↳ Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to… ↳ Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer
↳ Shape the future of API-first, composable analytics for enterprise content teams as a Full Stack Engineer (f/m/d) with… ↳ Build out AI agents, analytics dashboards and the underlying APIs that support them
↳ Perform daily alert investigation and response in a hybrid environment. ↳ Conduct detail-oriented analysis across challenging and complex ecosystems.
↳ Develop a team, providing coaching, mentorship, goal setting, and performance feedback. ↳ Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
↳ Design, build, and maintain Marketplace features, apps, and supporting services that improve the ↳ Improve contribution workflows, trust and safety checks, maintainability, and operational quality across Marketplace…
↳ Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory. ↳ Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
↳ Manage RFI/RFQ requests with Contentful’s internal and customer teams ↳ Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing
↳ Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory ↳ Manage RFI/RFQ requests with Contentful internal and customer teams
↳ Design, build, and maintain efficient, scalable analytics models in dbt and Snowflake . ↳ Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready…
↳ Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of… ↳ Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
↳ Develop a team, providing coaching, mentorship, goal setting, and performance feedback. ↳ Define roles and make hiring decisions to grow the team in line with department needs.
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