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Posted Apr 9Technical Account Manager
at Hightouch
(india), GlobalRemote
Responsibilities
- Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
Requirements
- Hightouch is the modern AI platform for marketing and growth teams.
- Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
- Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks.
- Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
- You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.
- experience in a client facing and / or technology focused role where business
- Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
- Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
- Ability to collaborate cross functionally with different teams and types of people
- Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease
Benefits
- We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window. E-Verify Statement
Additional details
- Our team focuses on making a meaningful impact for our customers.
- We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness.