engineering
Added 2 weeks agoLinux Technical Support Engineer
at SUSE
United StatesOn-site
Responsibilities
- Collaborate seamlessly with Customer Support colleagues, both locally and across the globe.
Requirements
- Linux Technical Support Engineer Job Description Customer Support Engineer The Opportunity: We are seeking a highly motivated Linux Technical Support Engineer to provide technical support and problem resolution for our enterprise customers.
- You will work with a dynamic portfolio of exciting products and technologies, including SUSE Linux Enterpr ise Server, SU SE Linux High Availability Extension, SUSE Manager, SLES for SAP, Clustering, and Container/Docker technologies.
- Experience Includes: Technical Customer Support: Proven background working within a Linux Services environment, including direct, customer-facing support experience.
- Workload Management: Highly self-motivated and responsible, with the ability to effectively prioritize, organize, and execute multiple concurrent tasks.
- Collaborative Teamwork: The ability to thrive in a fast-paced, dynamic environment, working seamlessly alongside a team of highly skilled engineers.
- Technical Agility: A demonstrated aptitude for quickly learning and adapting to new technologies.
- Language Proficiency: Fluent in English (written and verbal). Technical
- Qualifications: Bachelor's degree in System Administration, Information Systems, Computer Science, Electrical Engineering, or equivalent practical experience.
- Knowledge equivalent to LPIC-1 (certification is highly preferred). Several years of
- experience in a customer support role or as a system administrator managing Linux operating systems.
- Ability to read and understand source code.
- The candidate is required to complete the background check(s) once an offer has been accepted.
Benefits
- Specialization in two or more of the following areas is highly desirable: High Availability / Clustering technologies Storage technologies (SAN, multipath, iSCSI, LVM) Networking concepts and protocols Identity and Access (LDAP, Kerberos, Samba, Active Directory) Linux Kernel Foundational Linux Container technologies For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between 36,000 and 66,000.