design
Posted Mar 16Product Designer, Services (LUMA)
at Mural
United StatesRemote
Responsibilities
- Your mission is to: - Expand and evolve LUMA’s core curriculum, training programs, and resources. - Design and launch new services that meet client needs. - Ensure LUMA customers realize measurable value from our offerings.
- requirements and prototypes for new experiences. - Apply service design sensibilities to ensure learning programs are intuitive, engaging, and easy to adopt at scale. - Partner with Customer Success, Marketing, and Enablement to drive participation, usage, and measurable skill adoption. - Monitor program performance and participant outcomes, using data to inform iteration and long-term planning.
- experience design skills — able to contribute to concepting, workshop design, curriculum flow, and visual assets. - Proven track record of delivering impactful training or experiential programs from concept through launch. - Strong communication skills and ability to collaborate across multiple disciplines. -
Requirements
- WHAT YOU'LL BRING - 3+ years of product design, instructional design, or related product experience. - Strong familiarity with human-centered design, innovation frameworks, design thinking, or facilitation methods. - Excellent service design and
- Experience operating as a product-fluent designer in a fast-paced, cross-functional team. - Comfort using AI tools to enhance workflows, efficiency, and decision-making.
Benefits
- YOUR MISSION You will work closely with the Director of Design for LUMA to own the vision, strategy, and delivery of service offerings that bring The LUMA System to life.
- The base salary for this role ranges from $109,000 - $137,000 + bonus + benefits.
- Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Additional details
- ABOUT THE TEAM The LUMA Product Team designs and delivers human-centered experiences that equip organizations to innovate and solve problems in transformative ways.