sales
Posted 2 hours agoSenior Solution Consultant, Post-Sales
at Socure
New York, United StatesRemote
Responsibilities
- Work cross-functionally with Product & Engineering to ensure feedback mechanisms are robust and aligned with the next-gen innovations we’re delivering. - Own the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities. - Own the upsell and cross-sell POCs to demonstrate the value of additional solutions within existing accounts.
- Lead both the strategic narrative and quantitative analysis during POCs, showcasing how new solutions address customer pain points, deliver measurable lift, and integrate seamlessly with their current workflows. - Ensure the adoption of next-gen models, including key features, incremental lifts, and real-world performance deltas.
- Collaborate with Data Science and Product as needed to provide clear, actionable insights.
- - Foster relationships with key stakeholders, from champions to executive sponsors and economic buyers.
Requirements
- Serve as the intellectual peer of subject matter experts in our most strategic accounts, ensuring meaningful, advisory-level engagement. - Collect and analyze customer feedback data to establish a shared understanding of solution performance and value.
- Qualifications: - Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent
- experience working in professional services, customer management, or in a sales engineering capacity - Demonstrated
- experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software - Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results - Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger) - Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), with absolutely flawless
- experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets - Prior
- experience working with document image capture or other OCR or CV tools - Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations - Strong technical depth (ex.
- ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.) - Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry - Comfort with up to 30% travel—this is a remote role, with travel as required Socure is an equal opportunity employer that values diversity in all its forms within our company.