sales
Posted May 27Senior Solution Consultant, Post-Sales
at Socure
New York, United StatesHybrid
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Responsibilities
- Work cross-functionally with Product & Engineering to ensure feedback mechanisms are robust and aligned with the next-gen innovations we’re delivering. - Own the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities. - Own the upsell and cross-sell POCs to demonstrate the value of additional solutions within existing accounts.
- Lead both the strategic narrative and quantitative analysis during POCs, showcasing how new solutions address customer pain points, deliver measurable lift, and integrate seamlessly with their current workflows. - Ensure the adoption of next-gen models, including key features, incremental lifts, and real-world performance deltas.
- Collaborate with Data Science and Product as needed to provide clear, actionable insights.
- - Foster relationships with key stakeholders, from champions to executive sponsors and economic buyers.
Requirements
- Serve as the intellectual peer of subject matter experts in our most strategic accounts, ensuring meaningful, advisory-level engagement. - Collect and analyze customer feedback data to establish a shared understanding of solution performance and value.
- Qualifications: - Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent
- experience working in professional services, customer management, or in a sales engineering capacity - Demonstrated
- experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software - Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results - Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger) - Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), with absolutely flawless
- experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets - Prior
- experience working with document image capture or other OCR or CV tools - Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations - Strong technical depth (ex.
- ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.) - Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry - Comfort with up to 30% travel—this is a remote role, with travel as required Socure is an equal opportunity employer that values diversity in all its forms within our company.
Experience
- experience - 6+ years of professional work experience with 3+ years of
Benefits
- Your primary KPI? Net Dollar Retention.
Contact
- Follow Us! YouTube https://www.youtube.com/c/Socure | LinkedIn https://www.linkedin.com/company/socure/ | X (Twitter) https://x.com/socureme | Facebook https://www.facebook.com/socure/
Additional details
- WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts.
- The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
- We hire people who want that level of responsibility.
- People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision.
- If you want predictability or narrow scope, this won’t be your place.
- If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
- About the role: We’re looking for a Senior Solution Consultant, Post-Sales to support the successful onboarding and early success of clients using Socure’s identity verification and fraud prevention platform.
- In this role, you'll work closely with technical and customer-facing teams to help guide implementation, provide technical assistance, and ensure a smooth customer experience during early adoption.
- This role is ideal for someone with technical aptitude, some client-facing experience, and a desire to grow in a collaborative and fast-paced environment.
- What you’ll do: As a Post-Sales Solution Consultant (PSSC), your North Star is clear: ensure our customers are deriving maximum value from our solutions—across the board, all the time.