other
Posted 2 days agoSr. Implementation Consultant
at Sprinklr
Japan Tokyo, JapanOn-site
Responsibilities
- Support delivery of implementation projects for enterprise clients in a structured and reliable manner Ensure customers achieve business outcomes through effective use of the Sprinklr platform Act as a collaborative partner to clients throughout implementation and post-go-live phases Key
- Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
- Sprinklr is the definitive, AI-native platform for Unified Customer
- By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
- Job Description The Senior Implementation Consultant plays a key role in supporting the successful delivery and long-term adoption of Sprinklr solutions for enterprise clients in Japan.
- experience in implementation, consulting, or related roles
- Experience working with enterprise clients in structured delivery environments
- Experience with SaaS or customer
- experience platforms preferred Technical Skills Understanding of: System design and solution architecture Platform configuration and integrations Business analysis and
- requirements documentation Familiarity with contact centre or customer engagement technologies is beneficial Core Competencies Strong attention to detail and commitment to quality Clear and professional communication skills in both client-facing and internal contexts Ability to coordinate across multiple stakeholders and priorities Team-oriented mindset with a focus on collaboration and trust Customer-focused approach with emphasis on long-term relationships and outcomes We focus on our mission : Sprinklr
- Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
- Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Experience
- Experience Approximately 5+ years of