Associate Account Manager, SLED

United StatesHybrid

Responsibilities

Build and manage relationships with key public sector stakeholders, including government agencies, educational institutions, and internal champions, aligning Keeper solutions with mission-driven objectives and budget cycles
Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
Advise customers on best practices for securing and protecting their business against password related breaches
Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity.
Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
Drive customer advocacy in the form of references, referrals, and case studies
Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
Manage interviews and recruitment workflow
Lodge a complaint with your data protection authority

Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks.
Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control.
experience selling into SME and Enterprise level accounts.
Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
experience within software or tech sales (with a focus on upselling and expansion)
experience within software or tech sales
Experience working in IAM or cybersecurity industry
Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise •
Experience working with and selling to Enterprise organizations, IT and Cyber Security Executives
Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
Aptitude for learning software; strong with business applications
Working knowledge of Salesforce.com
Undergraduate degree preferred (BA/BS) Benefits
Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements 2+ years of
1+ years of SLED or government sales

Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com . About the Role

Keeper is hiring a driven SLED (state, local, and higher education) focused Associate Account Manager to join a high producing team within our B2B sales division.
This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally.
Keeper is published in 23 languages and is sold in over 150 countries.
Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries.
Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent
requirements of state, local and educational (SLED) IT environments.
Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with
They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts.