Director, UX

United StatesRemote

Responsibilities

Design quality and planning •
Lead UX strategy and design quality for the Foundation pillar: the trial experience, activation flows, onboarding, and packaging surfaces that determine whether a developer stays. •
Maintain current design capacity planning: scoped, estimated, and sequenced work that gives the teams accurate visibility into what UX can deliver and when. Triad partnership •
Advocate for users in roadmap conversations. Ask "have we talked to users about this?" before the team commits, not after. People development •
Manage and develop a team of 5–7 UX designers, including Staff and Senior ICs. Provide specific, actionable feedback that builds capability on the wider team. •
Run and participate in UX critique. Give direct, specific feedback and build critique culture within the design team, and within the wider organization.
Lead cross-pillar design coordination for surfaces that span Foundation, Experimentation, Guardian, and AgentControl. Identify and resolve experience seams before they ship. •
Track record managing and developing a team: direct reports who have grown, taken on more scope, or been promoted under your management.

Roughly 90% of developers who try LaunchDarkly never connect an SDK, and under 1% engage with the features that differentiate us: guarded releases, experimentation, observability.
You've used SDKs, worked on design systems, or built alongside engineers long enough to know where the friction lives.
experience in product design, UX, or a closely adjacent discipline (design engineering, developer experience, or frontend engineering) where design quality and user outcomes were central to the work. •
Experience leading UX designers directly is the strongest signal; engineering leadership with deep design practice and domain fluency is also considered. •
experience designing for or leading designers on developer tools, self-serve B2B SaaS, or products with an engineering user base. •

Strong communication: can present design strategy to leadership, advocate for users under pressure, and give feedback that makes the work better rather than just noting issues. Pay:
Target pay ranges based on Geographic Zones for Level M4: •
Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $240,600 - $330,700** •
Zone 2: Boston, DC , Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $216,500 - $297,600** •
Zone 3: All other US locations: $204,500 - $281,100**
Inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs.
Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly:

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LaunchDarkly is hiring a UX leader to own design for the Foundation pillar, the part of the product that determines how new developers discover, try, and adopt LaunchDarkly.
Foundation owns the self-serve motion: trial experience, onboarding, activation, packaging comprehension, and the paths that move a developer from "I'm testing this" to "I'm building on this."
As the UX Pillar Lead for Foundation, you will sit in the product triad alongside Product Management and Engineering.
You'll manage a team of 5 to 7 UX designers working across Foundation and related surfaces.
The team is executing against a detailed, evidence-based strategy to fix that.
Your job is to own the design quality and provide the design leadership that makes it work, because you understand developer experience implicitly.
The Foundation’s near-term strategy is not waiting to be discovered.
The activation problem is specific, the evidence is clear, and the triad has momentum.
This role is for someone who wants to lead execution against a well-defined direction, not build an org from scratch or define the problem set at the outset. Responsibilities:
Hold the Foundation pillar to the UX quality bar across all surfaces. When something ships from Foundation, it should meet the established standards. •