Own the end-to-end strategy for Postman's Discord community, from onboarding flows to retention and reactivation
Design and run Discord-native engagement programs including Quests, Stage events, and structured channels that reward participation and drive meaningful technical conversations
Define and track community health metrics: signup growth, DAU/MAU, message volume, retention curves, and engagement rate
Create community rituals — weekly challenges, office hours, live builds, AMAs — that give developers a reason to keep coming back
Build Postman's Ambassador and MVP programs from the ground up, including selection criteria, tiered benefits, activation playbooks, and recognition systems
Identify, recruit, and nurture top community contributors and technical advocates globally
Enable Ambassadors and MVPs to run local and virtual user groups, create content, and represent Postman at external events
Develop onboarding and enablement resources so program members can hit the ground running independently
Lead the creation of a broader "Agents & APIs" community — a vendor-neutral space for developers building with AI agents, LLMs, MCP servers, and API-first architectures
Curate and commission technical content, tutorials, and community showcases that highlight real-world agent and API patterns
Design community programs that surface and celebrate key Postman features — Flows, AI-powered collections, Monitors, Mock Servers, and more
Create pathways from community participation to product discovery: challenges, use-case showcases, and "build with us" programs tied to new feature launches
Instrument and report on how community engagement correlates with feature adoption and user retention
Build a content ecosystem where community members are motivated to create tutorials, blog posts, videos, templates, and open-source collections
Run structured UGC campaigns (e.g., monthly build challenges, "show us your agent" showcases) with clear incentive structures
Requirements
Postman is the world's leading API platform, and APIs and AI agents are increasingly the backbone of modern software.
One that goes beyond Postman users to become the destination for any developer working with APIs and AI agents.
You'll be architecting programs, designing engagement loops, and building something genuinely new: a community where developers come to learn, build, share, and grow — and where Postman is recognized as an indispensable part of their toolchain.
The intersection of APIs and AI agents is one of the most exciting spaces in software right now, and Postman sits right in the middle of it.
Partner with adjacent communities and developer ecosystems (AI/ML, open-source, cloud-native) to grow reach and cross-pollinate membership
experience in developer community management, developer relations, or a closely related technical role Demonstrated
experience running Discord communities at scale, including use of bots, permission structures, and native engagement features
Experience with AI agents, LLM orchestration frameworks (LangChain, CrewAI, AutoGen, etc.), or MCP-based tool use
Familiarity with the Postman platform or similar API tooling (Insomnia, Bruno, Swagger)
Background in software engineering or technical writing •
Experience with global community programs spanning multiple time zones and languages Success in This Role
Experience
Partner with the Developer Relations team to surface community voices at conferences, in product documentation, and in marketing About You Must-Haves 6+ years of
Benefits
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity
The reasonably estimated base salary for this role ranges from $175,000.00 to $195,000.00, plus a competitive equity package.
Actual compensation is based on the candidate's skills, qualifications, and experience. What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend.
Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about.
In our work, we focus on specific goals that add up to a larger vision.
Contact
Learn more at postman.com or connect with Postman on X via @getpostman.
Additional details
Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded.
We have millions of developers already on the platform — the opportunity is to turn that user base into a community that educates, inspires, and advocates for one another.
The person who builds this will leave a real mark on how developers collaborate and grow for years to come. What You'll Do
Position Postman as the connective tissue for agent development workflows: design, test, mock, monitor, and collaborate
Work closely with Product and Growth teams to translate community engagement into measurable product activation
Amplify the best community content through Postman's owned channels — newsletter, social, and the Postman Public API Network
Proven track record building programs (ambassador, MVP, user group, or equivalent) from zero to measurable impact
Strong written and verbal communication skills — you can write a technical tutorial and a community announcement with equal confidence
Data-driven mindset: you know what metrics matter and you build programs around moving them Nice-to-Haves •