product
Posted May 1Product Manager, Infrastructure
at Sierra
San Francisco, United StatesOn-site
Responsibilities
- Set the bar for latency, availability, and fault tolerance. - Design developer primitives and tooling: Build the internal and external interfaces (APIs, SDKs, workflows) that engineers use to deploy, monitor, and iterate on agents. - Drive system architecture decisions: Partner closely with engineering to make tradeoffs across consistency, cost, performance, and complexity.
Requirements
- ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
- Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
- Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens.
- Before that, Clay led the product and design teams for Google Workspace.
- Bring first-principles thinking to infra design. - Enable rapid iteration across the company: Ensure infrastructure accelerates product velocity, not slows it down — enabling teams to ship quickly without sacrificing reliability. - Work across the full stack of the platform: Collaborate with product, engineering, and GTM teams to ensure infrastructure supports real customer use cases and evolving product needs.
- experience: building highly technical products, ideally across infrastructure, platform, or developer tooling - Strong systems intuition: Ability to reason about distributed systems, scalability, latency, and reliability from first principles - End-to-end product ownership: Track record of leading products from 0→1 and through scale, working closely with engineering and cross-functional teams - Excellent collaboration and communication: Ability to work deeply with engineers while clearly articulating
- Experience operating in fast-moving environments, building new systems with incomplete information EVEN BETTER... -
- Experience with distributed systems, infrastructure, or platform engineering (compute, storage, networking, orchestration) -
- Experience building developer platforms, APIs, or SDKs - Familiarity with modern AI/ML infrastructure or real-time systems - Some coding
- experience (e.g., Typescript, Go, Python) OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- We build trust in AI by making it more accessible, safe, and useful.