sales
Posted 2 days agoManager, Sales Development
at Twilio
United StatesHybrid
Responsibilities
- Lead, coach, and develop a team of 8+ reps through regular 1:1 mentoring, tactical skill alignment, and localized training to elevate pipeline performance.
- Own regional team performance metrics (activity, conversion rates, and pipeline contribution), utilizing data analysis to continuously optimize outreach strategies and business outcomes.
- Collaborate cross-functionally with Sales and GTM leadership to establish tight feedback loops, streamline workflows, and build a consistent, high-quality pipeline generation machine.
- Drive optimized adoption of the SDR tech stack (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) to build out repeatable, efficient workflows.
Requirements
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
- The Sales Development team is a critical pillar of our go-to-market strategy, driving the top of the funnel to secure new logos.
- Empower reps to master all SDR skillsets, including prospecting, refining account targeting, tailoring messaging for different regional buyer personas, and applying use cases effectively.
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- We are always looking for people who will bring something new to the table! *Required:
- Demonstrated success in high-growth customer acquisition , with
- Proven ability to activate strategic ICPs by coaching reps to map platform value to high-priority, vertical-specific customer needs.
- Skilled at championing and testing AI within SDR workflows to optimize prospecting, sequencing, and research.
- Strong understanding of the cloud communications/SaaS industry and the ability to leverage data to optimize qualification and messaging strategies.
- Proficiency with modern SDR tech stacks (e.g., SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) and a track record of driving tool adoption to streamline workflows.
- Experience supporting and/or selling SaaS products (CDP or CPaaS preferred).
- Experience driving multi-threaded engagements across IT, Marketing, Data, and Engineering personas. Location
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Experience
- 2+ years of Sales/SDR leadership in high-growth technology companies, with a proven track record of meeting or exceeding net-new logo pipeline targets.
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- Offerings vary by location. Compensation
- The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Minnesota or Vermont : $121,100 - $151,300.
- Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $127,800 - $159,700.
- Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $134,500 - $168,100.
- This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following
- benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Additional details
- At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
- As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
- Join the team as Twilio’s next Sales Development Manager. About the job
- This position is needed to lead our NAMER New Business SDR team, focusing entirely on driving net-new customer acquisition across high-growth prospects.
- In this role, you will lead a team operating at the intersection of a product-led growth (PLG) motion and outbound prospecting - empowering SDRs to activate strategic ICPs by mapping Twilio’s platform value to high-priority, vertical-specific customer needs.
- As the frontline face of our brand, our SDRs must adapt quickly and execute with high precision to win market share.
- The ideal candidate is a highly collaborative, data-driven leader with a proven track record in pipeline generation and a passion for modern, inbound-to-outbound conversion strategies. You have
- experience navigating complex account lists, scaling outbound motions in a fast-paced environment, and a genuine passion for coaching and investing in your team's long-term career growth. Responsibilities