other
Posted 2 days agoCare Coordinator
at Ennoble Care
Orlando, United StatesOn-site
Responsibilities
- Supervise and mentor a team of Care Coordinators, including onboarding, training, and ongoing performance support
- Coordinate daily huddles and team coverage schedules (breaks, PTO, on-call rotation)
- Monitor team workload and redistribute tasks to maintain patient care standards Care Coordination
- Coordinate medication refills, lab result routing, and follow-up scheduling with NPs and physicians
- Manage relationships with external home health agencies (VitalCaring, CenterWell, Amedisys, Patients First, etc.) for order signatures, POC coordination, and patient referrals
- Route lab specimens and results through partner laboratories (LabFlorida, RapidXUS, DBS Laboratories)
- Coordinate DME orders (wheelchairs, wound vacs, supplies) with vendors and document appropriately
- Maintain accurate patient records in OA (EHR), including chart filing, plan of care documentation, and task management Clinical Operations
- Coordinate with Patient Intake (Hicham Moro's team) on appointment task workflows and call routing protocols
- Support CCM, RPM, and BHI billing workflows by ensuring proper documentation and care plan completion
- Manage provider-specific communication channels (Teams) for real-time clinical coordination Communication
- Relay voicemails, patient inquiries, and clinical messages between providers and patients/families
Requirements
- The ideal candidate is an experienced RN with strong organizational skills who thrives in a fast-paced, remote healthcare environment. Essential
- Active RN license in the State of Florida (compact/multistate accepted)
- Experience with electronic health records (EHR/EMR) systems
- Proficiency with Microsoft Teams, Outlook, and standard office applications
- Strong knowledge of Medicare/Medicaid billing, CCM/RPM/BHI services, and home health order workflows
- Excellent organizational skills with ability to manage multiple patient cases and team members simultaneously Preferred
- Experience in home health, primary care, or mobile/in-home healthcare delivery
- Familiarity with prior authorization processes, Cover My Meds, and DME coordination •