Solutions Consultant, Payload

San Francisco, United StatesOn-site

Responsibilities

Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy We'd love to hear from you if you have:

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences
Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles
Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives While not required, it’s an added plus if you also have: •
Experience using or working with Payload, or other CMS/DXP experience
You embody our values and can thrive in a constantly evolving and growing environment At Figma, one of our values is Grow as you go.
Additionally, if hired you will be required to attend in person onboarding.

Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual
For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales
Figma’s compensation and
Annual Base Salary Range: $152,800 — $296,000 USD

If you require accommodation, please reach out to accommodations-ext@figma.com .

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
If you're excited to shape the future of design and collaboration, join us!
As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma.
You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making
We believe in hiring smart, curious people who are excited to learn and develop their skills.
experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
The listed range is a guideline, and the range for this role may be modified.