product
Posted 3 days agoPrincipal Product Manager, Enterprise Commerce Platform
at Twilio
United StatesRemote
Responsibilities
- Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements.
- Governance & Security Infrastructure: Design robust, multi-user approval workflows, role-based privileges, and integrate institutional-grade security models API & Developer
Requirements
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- We are always looking for people who will bring something new to the table! *Required:
- Entrepreneurial Mindset & Strategic Acumen: A self-starter attitude with a deep understanding of how large B2B organizations, GTM teams, and complex, multi-year enterprise sales cycles operate.
- Consumption Billing: Familiarity with modern lare scale consumption billing infrastructure, enterprise payment and billing management
- Strong Technical Chops: The ability to go deep with engineering teams. You are comfortable discussing architectural trade-offs regarding APIs, scalability, and highly distributed ledger systems.
- Mastery of Cross-Functional Communication: Exceptional storytelling skills, with a knack for aligning internal executives, legal/compliance teams, sales orgs, and external enterprise stakeholders. Desired:
- Education: Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience. Domain Experience: Prior
- experience building monetization, billing, pricing engines for top-tier platforms (e.g., AWS, Stripe, Snowflake).
- Technical Skills: Proficiency with SQL/analytics tools (Amplitude, Mixpanel, Tableau), agile delivery frameworks, and a track record of driving cross-functional alignment in remote-first cultures. Location
- For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Experience
- 10+ Years of Product Leadership: A proven track record of managing high-impact products within SaaS, PaaS, FinTech, or developer platform ecosystems.
Benefits
- Product Strategy & Vision: Define and drive the multi-year product roadmap for the consumption based billing ecosystem, aligning with corporate treasury, finance and GTM teams.
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- Offerings vary by location. Compensation
- The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
- Based in the San Francisco Bay area, California: $201,280 - $251,600 .
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following
- benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Additional details
- At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
- As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
- Join the team as Twilio’s next Principal Product Manager About the job
- This position is needed to bridge complex, multi-year enterprise deal structures with seamless, institutional-grade product usage experiences.
- You will empower global sales teams by architecting intuitive commercial frameworks and building secure infrastructure for large corporate clients to manage financial assets and usage across Twilio.
- We seek an entrepreneurial leader passionate about solving technical scaling challenges at the intersection of traditional enterprise systems and next-generation technology. Responsibilities
- Compliance & Treasury Integration: Collaborate with legal, compliance, and engineering teams to ensure the platform meets global regulatory payment and consumption billing standards.
- If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.