- Drive measurable customer outcomes by aligning technical adoption plans with operational KPIs, automation ROI, platform utilization, and business transformation goals.
Requirements
LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works.
We’re building the world’s leading platform where AI agents, robots, people, and systems work together seamlessly to unlock productivity, innovation, and better business outcomes at scale.
Most importantly, we look for people who care—about customers, about each other, and about shaping the future of enterprise AI and automation together.
Could that be you? How would you like to help the world’s largest organizations transform the way they operate through agentic automation and AI-powered workflows, empowering employees to focus on higher-value work and achieve their full potential? As part of our Client Success team, our Technical Account Managers partner with customers to accelerate platform adoption, operational excellence, and business transformation through the UiPath Platform.
Our UiPath Client Success team serves as a strategic advisor to some of the world’s most innovative enterprises, helping them design, scale, and mature enterprise-wide automation and agentic AI programs.
Our Technical Account Managers drive adoption of UiPath’s platform capabilities, helping customers modernize operations, scale automation programs, and realize tangible business outcomes through intelligent automation and AI-powered transformation.
- Partner with customer executives, COE leaders, architects, and platform owners to define and mature enterprise automation and agentic AI strategies aligned to business objectives.
- Guide customers in adopting UiPath’s Agentic Automation capabilities, including AI agents, orchestration, human-in-the-loop workflows, and intelligent automation best practices.
- Enable customers on emerging UiPath platform capabilities including Agentic Automation, GenAI integrations, AI Center, Test Cloud, Process Intelligence, and Communications Mining.
WHAT YOU'LL BRING TO THE TEAM - A degree in Computer Science or relevant degree - A minimum 5 years'
experience in programming .NET / Java applications (C#, C++, VB, Java or PowerShell), SaaS and Cloud
experience a benefit. - Basic understanding of networking concepts such as Load Balancer, DNS. - Hands-on
experience or strong understanding of enterprise cloud platforms and architectures (AWS, Azure, GCP), including SaaS, hybrid, and cloud-native deployment models. - Kubernetes (cluster management / managed services) awareness is a plus - Relevant work
experience with progressive responsibility in customer-facing, technical account management or technical consulting roles. - Familiarity with AI-powered automation, Generative AI, LLM-enabled workflows, or agentic orchestration concepts is highly desirable. -
Experience advising enterprise customers on platform architecture, automation operating models, governance, and scalability. - Previous
experience working with UiPath, Automation Anywhere, Blue Prism, Pega or Nice is preferred.
- Proven ability to influence customer adoption, drive technical success plans, and deliver measurable business outcomes in strategic enterprise accounts.
- Strong analytical and problem-solving skills, self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption - Strong executive communication and stakeholder management skills with the ability to translate complex technical concepts into business value discussions.
Benefits
Making that vision real requires people who are curious, adaptable, and driven by impact.
Additional details
We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine.
People who love being part of a fast-moving, fast-thinking growth company.
And people who care—about each other, about UiPath, and about our larger purpose.
People who thrive in fast-moving environments, embrace new ideas, and continuously push boundaries.
We entrust our team with UiPath’s largest and most strategic customers, collaborating with stakeholders across business and technology organizations — from developers and architects to executive leadership.
Our Client Success team partners with customers throughout the full automation lifecycle — from platform onboarding and architecture guidance to governance, cloud transformation, enterprise enablement, and operational optimization.
We help customers build scalable, resilient, and future-ready automation programs while enabling long-term self-sufficiency, innovation, and continuous value realization.
WHAT YOU'LL DO AT UIPATH - Be a core member of the UiPath account team for each of your customers, accountable for technical work streams that help your customers strategize and execute adoption plans that will return exceptional business value.
- Advise customers on Automation Cloud adoption, hybrid architectures, platform modernization, scalability, governance, and migration strategies.