engineering
Posted 4 hours agoSenior Software Engineer (Search / Retrieval)
at Workato
Palo Alto, United StatesOn-site
Responsibilities
- Lead the development of advanced our search cluster that can scale to millions of documents across customers and data sources •
- Deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback. •
- Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval. •
- Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing. •
- Drive improvements in query construction, indexing and search performance •
- Collaborate with product and applied research teams to translate user needs into data-informed search innovations •
- Produce clean, scalable code and influence system architecture and roadmap across the relevance and platform stack. Requirements Qualifications /
Requirements
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core.
- You’ll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition.
- The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on
- experience applying machine learning to real-world search problems at scale. You will also be responsible to: •
- Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field. •
- experience with 3+ years in search, information retrieval, or related fields •
- Strong proficiency in Python • Hands-on
- experience with search engines (Opensearch or Elasticsearch) •
- Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models) •
- Experience with text processing, NLP, and relevance tuning •
- Experience with relevance evaluation metrics (NDCG, MRR, MAP) •
- Experience with large-scale distributed systems •
Experience
- 7+ years of backend engineering
Contact
- To learn more, visit www.workato.com Why join us?
Additional details
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles .
- We are driven by innovation and looking for team players who want to actively build our company.
- But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of
- benefits they can enjoy inside and outside of their work lives.
- If this sounds right up your alley, please submit an application. We look forward to getting to know you!
- Business Insider named us an “enterprise startup to bet your career on” •
- Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world •
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America •
- Quartz ranked us the #1 best company for remote workers Responsibilities