healthcare
Posted May 6Telehealth Triage Registered Nurse (New York + Compact State RN License Required)
at Ophelia
United StatesOn-site
Responsibilities
- Manage inbound clinical communication with patients
- Manage all bridge prescription requests
- Troubleshoot pharmacy issues
- Conduct check-in calls for our most vulnerable patients
- Identify and manage escalation events and triage non-progressing or complex patients to clinicians
- Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine
- Facilitate communication with all clinicians about active clinical issues
Requirements
- Ophelia’s Telehealth Triage RN are the primary point of contact for active Ophelia patients with clinical questions or needing additional support. Triage RNs have
- experience working with patients with substance use and are comfortable conducting ongoing medication management, performing check-in calls and urine drug screens, assessing bridge prescription requests, and identifying escalation events requiring clinical oversight.
Benefits
- Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
- Work From Home Stipend
- 401k Contribution Platform
- benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote
- Ophelia Compensation Overview
- We set compensation based on the level and skills required for the role.
- We value pay transparency and equity, and are committed to fair pay.
- In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.
- Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually.