HOW WE SUPPORT OUR PEOPLE At Promise, we invest in our team’s well-being, growth, and sense of ownership.
Additionally, candidates must reside in the US. Promise participates in E-Verify.
Experience
Experience: 5+ years in roles driving real outcomes—consulting, strategy, implementation, or customer success—ideally in SaaS, fintech, or govtech.
Benefits
We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
- Equity for All: All full-time employees receive stock options to share in our company’s success.
- 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
- Flexible Time Off: Self-managed FTO and 12 paid holidays — we trust you to balance your work and your life. Please note:
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status.
Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders).
Contact
To request a reasonable accommodation, please email accommodations@joinpromise.com.
To learn more, view E-Verify Participation Notice and Right to Work Notice. https://www.notion.so/promisehq/E-Verify-and-Right-to-Work-Notice-36c700f194288084a365f8c30fd53993?source=copy_link
Company Overview Promise modernizes how government agencies and utilities support people in financial difficulty.
Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.
We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.
ABOUT THE ROLE As a Deployment Strategist at Promise, you’ll be on the front lines of impact- owning outcomes, not tasks.
You’ll work hand-in-hand with government and utility partners to deeply understand their operations, pain points, and goals—then translate those insights into real, scalable solutions that drive measurable results.
You’ll build, problem-solve, and strategize to ensure every deployment delivers lasting value—to our customers, their constituents, and Promise’s bottom line.
You’ll push projects from launch to long-term growth, always focused on outcomes that matter: adoption, efficiency, revenue impact, and customer success.
If you love digging into complexity, building systems that work in the real world, and turning customer needs into scalable impact—this is your arena.