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↳ - Deliver tailored demos and presentations that align Promise’s products with each client’s needs. ↳ - Create structured prospecting workflows and continuously improve them based on performance data.
experience in a call center or client service role. - Bilingual in English and Spanish to effectively support a diverse… Additionally, candidates must reside in the US. Promise participates in E-Verify.
↳ Create flows, interactions, and high-fidelity UIs that simplify complex, real‑world workflows for residents,… ↳ Maintain and extend accessible, scalable components; ensure quality and coherence across surfaces. - Partner across the…
As a Software Engineer - AI, you’ll design and deliver end-to-end generative AI and large language model (LLM)… You’ll build AI pipelines and infrastructure for prompt engineering, fine-tuning, document parsing, and RAG systems,…
↳ Build tests, monitoring, and reconciliation systems that make datasets observable and anomalies actionable. - Design… ↳ Support analytics, ML, and product engineering teams by exposing high-quality, comprehensible data through semantic…
WHAT YOU'LL DO - Build and own our GCP infrastructure, Kubernetes clusters, and Terraform IaC - Own CI/CD across all… experience in production - Solid Terraform or equivalent IaC
You’ll bring strong technical fundamentals together with empathy, patience, and the kind of customer savvy that turns a… Our AI-powered eligibility verification now cuts approval times for programs like SNAP and LIHEAP from weeks to hours.
HOW WE SUPPORT OUR PEOPLE At Promise, we invest in our team’s well-being, growth, and sense of ownership. Additionally, candidates must reside in the US. Promise participates in E-Verify.
You’ll bring strong technical fundamentals together with empathy, patience, and the kind of customer savvy that turns a… Our AI-powered eligibility verification now cuts approval times for programs like SNAP and LIHEAP from weeks to hours.
↳ - Collaborate cross-functionally: Partner with Customer Success and Operations to ensure seamless deployments and…
As a Software Engineer - AI, you’ll design and deliver end-to-end generative AI and large language model (LLM)… You’ll build AI pipelines and infrastructure for prompt engineering, fine-tuning, document parsing, and RAG systems,…
↳ Manage and mentor FDEs with a high bar for execution, fostering deep ownership, sharp thinking, and a culture of trust,… ↳ Write backend code, debug APIs, clean data, configure workflows, jump on customer calls, or patch a script at 10pm…
↳ Identify and resolve performance issues, edge cases, and UX friction points to maintain a high quality bar. - Lead and…
↳ Identify and resolve performance issues, edge cases, and UX friction points to maintain a high quality bar. - Lead and…
↳ IMPROVE PLAN PERFORMANCE - Design and launch features that boost repayment rates, reduce drop-offs, and increase…
↳ - Collaborate cross-functionally: Partner with Customer Success and Operations to ensure seamless deployments and…
↳ - Own vulnerability management end-to-end: identify, prioritize, and drive fixes to closure in coordination with… ↳ - Build infrastructure and processes to increase company velocity while upholding a high security standard.
↳ - Own vulnerability management end-to-end: identify, prioritize, and drive fixes to closure in coordination with… ↳ - Build infrastructure and processes to increase company velocity while upholding a high security standard.
HOW WE SUPPORT OUR PEOPLE At Promise, we invest in our team’s well-being, growth, and sense of ownership. Additionally, candidates must reside in the US. Promise participates in E-Verify.
↳ - Deliver tailored demos and presentations that align Promise’s products with each client’s needs. ↳ - Create structured prospecting workflows and continuously improve them based on performance data.
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