Patient Care Coordinator (Waco, TX)

Waco, United StatesOn-site

Responsibilities

Coordinate and manage patient care activities through Ennoble Care’s electronic medical record (EMR) system, supporting continuity of care and positive patient outcomes
Support day-to-day clinical workflows by assisting with referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks
Maintain frequent communication with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow-up
Document all patient interactions accurately and communicate changes in condition, concerns, or urgent matters promptly to the appropriate clinical team members
Demonstrate professionalism, empathy, strong organizational skills, and excellent customer service while effectively managing multiple priorities in a fast-paced environment
Utilize EMR systems, secure email, Microsoft Office, telephone systems, and other office technology while contributing positively to daily operations and team collaboration

Qualified candidates must possess a minimum of a Medical Assistant (MA) certification with at least one-year of clinical experience, and be compassionate, detail-oriented professionals who thrive in a fast-paced environment.
Active Medical Assistant (MA/CMA) certification required or comparable clinical credential with at least one year of clinical experience
Strong knowledge of: Healthcare terminology, diagnoses, medications, patient care coordination principles, and clinical workflows Highly preferred:
Experience supporting providers, coordinating patient care, and/or working in a medical office/family practice setting
Strong organizational, documentation, and time-management skills with the ability to multitask and manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems
Ability to adapt positively to change, work collaboratively as part of a team, and continuously learn new skills
Must be able to work full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST, on-site/in-office in Waco, Texas