Senior Infrastructure Engineer (Observability)

Requirements

• Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
• With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
• You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment.
• Tech Stack Highlights: OpenTelemetry Kafka Vector VictoriaMetrics EKS Kubernetes Logging pipelines Distributed tracing SPM AWS What You'll Work On •
• Scaling observability infrastructure across multiple data centers and Kubernetes clusters •
• experience with observability systems •
• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules) •
• Experience with logging pipelines: design, deployment, and refactoring •
• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing •
• Experience with Kubernetes cluster lifecycle management (EKS preferred) •
• Practical knowledge of storage trade-offs for observability data at scale
• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows) •
• Familiarity with AI-assisted tooling selection and workflow integration •
• Experience with MCP (custom or open-source implementations) •
• Background in cloud account or environment migrations •
• Experience preparing infrastructure for compliance/audit processes •
• Experience with containers and Kubernetes (installation and configuration of operators). •
• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Experience

• 8+ years of industry experience •

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