Principal Product Manager

United StatesRemote

Responsibilities

Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience.
Lead the evolution of our messaging platform, including launching new cross-channel APIs and evolving our legacy APIs at global scale.
Drive experimentation through betas and A/B tests, iterating quickly to achieve product–market fit for emerging conversational experiences.
Mentor and influence teams across the org, championing a developer-first culture in a distributed, remote-first environment.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
We are always looking for people who will bring something new to the table! *Required:
experience in product management
Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions
Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics Technical skills:
experience in APIs or platform products, including designing for reliability, scale, and developer usability
BS in Computer Science, Engineering, or equivalent practical experience Desired: •
Advanced degree: MBA or Master’s in CS or related discipline. Location
For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer
Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Offerings vary by location. Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
Based in the San Francisco Bay area, California: $201,280 - $251,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following
benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
Join the team as Twilio’s next Principal Product Manager for Twilio Messaging. About the job
experience and growth for Twilio’s RCS and SMS products.
The messaging ecosystem is at an inflection point, and you’ll guide our platform through this evolution.
You’ll shape APIs that power global engagement with billions of people.
With a customer-focused and data-driven approach, you’ll turn ambiguity into opportunity and deliver best-in-class experiences.
Join us to define the next chapter of customer engagement. Responsibilities