other
Added Apr 30Associate Renewals Account Manager
at Rapid7
Prague, CzechiaOn-site
Requirements
- Experience using CRM systems such as Salesforce (SFDC) to manage customer information and pipeline Comfort maintaining forecasts and updating opportunities in tools such as Clari
- Experience supporting or participating in pricing and contract discussions Demonstrated ability to take full ownership of multiple accounts, managing priorities effectively to deliver results within deadlines.
- Ability to review customer data and identify potential renewal risks or growth signals Ability to work effectively with cross-functional teams including Sales and Customer Success Proactive mindset with the ability to take initiative and solve problems Ability to learn and confidently explain technical concepts at a high level Strong written and verbal communication skills with a professional customer-facing approach Core Value Embodiment: Embody our core values to foster a culture of excellence that
Benefits
- experience can make an impact, please don’t be shy - apply today. #LI-SIM About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities.
Additional details
- In this entry-level sales role, you will manage high-volume renewal transactions within a defined portfolio of lower-complexity accounts, ensuring a smooth and positive customer
- About the team The Renewal team is a key part of Rapid7’s Sales organization, focused on driving customer retention and long-term value.
- They manage a high volume of renewals through proactive outreach, strong pipeline discipline, and clear processes.
- Partnering closely with Account Executives and Customer Success, we ensure a seamless renewal experience.
- About the role As an Associate Renewal Account Manager, your primary responsibility will be to support on-time renewals within your assigned portfolio of lower-complexity accounts. Specifically,
- you will: Manage high-volume renewal transactions using established processes and playbook Proactively engage customers to confirm renewal timelines and intent Partner with Account Executives, Customer Success, and Channel teams to support a smooth renewal