Associate Renewals Account Manager

Prague, CzechiaOn-site

Requirements

Experience using CRM systems such as Salesforce (SFDC) to manage customer information and pipeline Comfort maintaining forecasts and updating opportunities in tools such as Clari
Experience supporting or participating in pricing and contract discussions Demonstrated ability to take full ownership of multiple accounts, managing priorities effectively to deliver results within deadlines.
Ability to review customer data and identify potential renewal risks or growth signals Ability to work effectively with cross-functional teams including Sales and Customer Success Proactive mindset with the ability to take initiative and solve problems Ability to learn and confidently explain technical concepts at a high level Strong written and verbal communication skills with a professional customer-facing approach Core Value Embodiment: Embody our core values to foster a culture of excellence that

experience can make an impact, please don’t be shy - apply today. #LI-SIM About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities.

In this entry-level sales role, you will manage high-volume renewal transactions within a defined portfolio of lower-complexity accounts, ensuring a smooth and positive customer
About the team The Renewal team is a key part of Rapid7’s Sales organization, focused on driving customer retention and long-term value.
They manage a high volume of renewals through proactive outreach, strong pipeline discipline, and clear processes.
Partnering closely with Account Executives and Customer Success, we ensure a seamless renewal experience.
About the role As an Associate Renewal Account Manager, your primary responsibility will be to support on-time renewals within your assigned portfolio of lower-complexity accounts. Specifically,
you will: Manage high-volume renewal transactions using established processes and playbook Proactively engage customers to confirm renewal timelines and intent Partner with Account Executives, Customer Success, and Channel teams to support a smooth renewal